Latest Discussions : Flooring & Stairs

amkgoldie

10:41AM | 04/27/06
Member Since: 04/26/06
1 lifetime posts
Our newly installed Duraceramic shows scratches from even an empty kitchen chair with glider feet. Congoleum says that this is not a "manufacturing defect" - has anyone else had this problem? I've got 7 more boxes that I was going to install in my playroom!

lesneb

02:17PM | 08/01/07
Member Since: 07/31/07
1 lifetime posts
I had Dura Ceramic professionally installed in 2004. At first it looked great, and I love the feel of it, but mine got scratches (I think from my dog's toenails) and it started developing little holes in the surface after only a year. After more than a year of calling, waiting, and inspectors coming and going, Congoleum finally decided I must have made the holes myself (there are more than 75!) and refuses to stand behind their warranty. At this point, I would never recommend Dura Ceramic to anyone. Congoleum told me that no one else is having these problems, so if you know of anyone else, I would love to talk to them. Maybe if there are enough of us, we can get Congoleum to do something.

flooringworldDOTorg

08:16AM | 08/06/07
Member Since: 10/28/05
311 lifetime posts
use felt or nylon chair feet protectors.

it is NOT a manufacturing defect.

It IS consumer abuse of the product.

Congoleum specifically tells you in their care and maintenance instructions to use furniture protectors so the flooring is not marred or damaged.

If this was provided and installed by a company, they should ahve provided you with the care and maintenance instructions. Whether you ahve recourse with them ... who knows.

here is the congoleum care and maintenance instructions:

http://www.congoleum.com/floor-care.php

_____________________________________________

There are two ways to do any job.

The right way and the wrong way.

Do it right everytime.

_____________________________________________

http://flooringworld.org/

_____________________________________________

flooringworldDOTorg

08:19AM | 08/06/07
Member Since: 10/28/05
311 lifetime posts
Floor Protector for Chairs

http://flooringworld.org/floorsearch.php?query=floor+protectors+for+chairs

_____________________________________________

There are two ways to do any job.

The right way and the wrong way.

Do it right everytime.

_____________________________________________

http://flooringworld.org/

_____________________________________________

Sgamby

01:30PM | 12/31/09
Member Since: 12/30/09
1 lifetime posts
I just read where a customer was told no one has the problem of scratches and/or holes in this product. Congoleum is very wrong. I am another customer with the same type of problems.

My new floor was installed about two years ago and I see scratches, pit marks, and small chips in this product. The grout does not adhere to the tiles. In fact, the professional installer has been in my home almost twelve hours repairing the grout today.

The grout has separated from the tiles, has splits and cracks in it, and has a discoloration. I was told this discoloration is due to the cleaning products I use. I disagree totally.

I can clean my floor,wear white socks, and they look almost black. I have had to clean the grout lines on my hands and knees, had a company representative visit my home, and all I seem to hear are excuses. I don't think that a person of my age (66) or any age needs to clean a floor on hands and knees.

I have found that a steam mop does a better job of cleaning the tiles but the grout problem still exists. Is it because it needs to be sealed? I was told it did not required a sealing process.

Someone needs to address the problems of dirt accumulation in the grout lines and the chipping that occurs in this product. Needess to say, I am very careful with this product and take personal pride in the appearance of my home.

maryrd1119

09:53AM | 02/12/10
Member Since: 02/11/10
1 lifetime posts
I have a DuraCeramic floor installed by a professional in 2006. I HATE this floor. It has many tiny little chips! If I drop anything like even a fork it will chip. Also, the grout is yellowing and separating. For what I paid for the floor and subflooring I should have got laminate or hardwood. This floor is stinks.

In other parts of my home I have laminate, ceramic tile, and hardwood and I have no complaints. I will never purchase another Congoleum product again.

sarahkoch62

08:34AM | 07/29/10
Member Since: 07/28/10
1 lifetime posts
We had the EXACT type think happen. Floor is only 4 yrs old and has white spots and discolorations ALL OVER IT

they sent an "inspector " out - with all his little fancy gadgets..

and then denied the claim saying]

"it's not a manufacturer defect".. so that being said? I guess it's supposed to self destruct after only 4 yrs

the 69 cent a piece place and stick tile we bought from LOWES to do the bathroom held up Great !! Go fiqure..

the 4 bucks a pop tile from Mohawk /Duraceramic??? Sucks.. and they won't honor anything..

NEVVER NEVVVVVVER NEVVER BUY ANYTHING FROM THESE SWINDELERS !! THEY SUCK

AND SO DOES THEIR FLOORING.

BV000931

05:04PM | 05/01/13
I have a duraceramic floor for only 2 years and under every dining room chair white spots appeared as if the color is coming off. All chair legs have felt pads that are changed often. Inspector claims it is not the floor but customer abuse causing this. I guess you should not have chairs even with floor protector pads. Or the product has a 2 year life expectacy. The figjht is not over yet! Needless to say I will never buy any congolium product again and will tell this story to all that I can

BV000978

11:01PM | 05/07/13
I too have Dura Ceramic. It is full of pits and cracks on edges. i am not a happy camper

BV001004

08:52PM | 05/10/13
I recently did a big install in dentist office they called me back 6 mo later to relace about 30 tiles around the chairs and traffic areas, also the sealer pulls right off the joints,all in all a nigjtmare come true for an installer who takes pride in his work. Sincerly. Nick v.

BV001282

12:06AM | 06/11/13
Stuff is garbage. We've had it in a kitchen for 4 years. The product is not durable and nicks real easy. I would never use it again and would never recommend it. I was in a flooring store the other day buying carpet and mentioned it and the sales person said it is one of the most complained about products.

BV001622

03:43PM | 07/20/13
Horrible floor. Starting looking awful after a few months. Chips and dents for no reason. Now after a couple years there are cracks throughout. A complete waste of my hard earned money. I feel cheated. I should have gone with regular tile.

BV001646

09:09PM | 07/23/13
I had dura ceramic installed professionally 5 years ago and started noticing gouges and scratches within a year. The company came out twice to inspect and they indicated to me that I was the only customer that had this problem! They actually provided me with crayons and clear satin varnish so I could repair the floor myself!
I would never recommend this product.
W.V.S.

BV001805

04:55PM | 08/12/13
I also purchased the dura ceramic, loved it when it was first laid down, looked great,then the nicks started. I also called the company that did the install they would not stand behind the product. They wouldn't even return my calls. Then I e-mailed Congoleum did not get much satifaction there either. I agree with the rest of the comments, Congoleum does not stand by or honor thier own product. I am really disappointed because I thought I was buying something that was going to hold up. Other then occational company its only me and I do not abuse my kitchen floor. In fact I cringe when I drop something that will chip it. In fact I dropped my son's keys one time and it chipped the floor. Not impressed at all.

BV002165

10:18PM | 09/24/13
I had my brother in law install our in our kitchen, and we love it. It may be some other brand then what you all have. You also have to use a certain kind of grout made for Dura ceramic tile. We have had it for 5 years and looks new.

BV002283

10:53PM | 10/09/13
i am starting the warranty process tonight. white spots showing up all over after 2 years. hope i can get results.

BV002299

05:26PM | 10/11/13
I am in the process of adding a new kitchen and my contractor mentioned this particular tile. Dura ceramic so I decided to research the product and I am so glad I did. There is no way I am buying this stuff and no way I am buying from Congoleum if they do not back their warranty claims. So sorry for all of you who had to experience these messes with your hard earned money. For me, I am staying far away from this company. Period!

BV002531

07:12PM | 11/10/13
As others have stated, I loved the floor when it was first installed a few years ago. It wasn't long before the problems started showing up....little "dings" where the white surface has peeled away, "spider webs" of little cracks in a few tiles and dingy, discolored sealant. I was on the floor on my hands and knees again today with a scrub brush to clean the areas that trap dirt - then to hide the dings with craft paint and a tiny paintbrush. The same tile is still lovely upstairs on the sun porch where there's little traffic, but didn't hold up to the constant traffic of the kitchen. We'll have to replace it soon.....

BV002596

06:31PM | 11/18/13
I have had duraceramic for 1 year and what a rip off. The top layer is like a piece of tissue and the least little thing will put a ding in the floor. I went to the craft store and got paint to touch up places. I have touched up a dozen or more places--this is ridiculous for a floor just months old. It is just my husband and me with no pets. I also had it put in two bathrooms and the utility room. WHAT A BIG MISTAKE!!! I will never buy or recommend a Congoleum product to my family or friends and I am posting this info to as many places that I possibly can!!!!!

BV002681

01:57PM | 11/30/13
I have Dura Ceramic tiles and love, love, love them. We were told when we had it installed NOT to use a steam mop. It would loosen the tiles. My floor has been in for years and no problems at all. Everyone comments on the beauty of the tiles. I am happy that I put in a medium color for the grout.

BV002893

02:12PM | 12/31/13
I have had no success with Congoleum standing behind their product also. We had our Duraceramic flooring put in our kitchen,dining, living room and hallway. We are 2 careful adults with no kids. The floor started showing surface chips after about 6 months, There was an inspector sent out, it took like a year to get that and then nothing. It has been 6 years with no satisfaction, new damage shows up almost daily, it is cracking and lifting. I cannot in good conscience say anything good at this point about Congoleum. We paid $5500. for a floor we thought would last as long as we owned the home, so distressing!!
Floor3

jliotine

02:40PM | 01/02/14
Member Since: 01/02/14
1 lifetime posts
My floor is just about 6 months old and the corners are starting to chip. Ther are alos pitmarks starting to develop in the high traffic areas.

Anyone have any luck in getting their issues resolved? If so let me know how.

BV003085

01:13PM | 01/21/14
I'm getting ready to install DuraCeramic tiles in a small bathroom.
I'm considering applying a coat of polyurethane once the tiles are set up, to avoid what seems to be a product failure-to-perform issue.
If Congoleum won't honor any warranty on this product, it's worth a try to see what happens.

BV003441

11:12AM | 03/05/14
I purchased and had a flooring installer install my Dura ceramic floor in my kitchen. I was told by the salesman that this was a durable product and and was better than ceramic, job done less then a year ago. We are very carefull with the floor, we have dogs and around the dog bowels and back door where the floor sometimes gets wet the water has been getting under the tile making the tile come loose. We have nicks in the floor and the grout is cracking and coming out through out the floor. I have had the installer out three times, he replaces tile and grout and the same problem keeps happening. I would have never have purchased this product knowing this was going to happen.
I WOULD NOT RECOMMEND ANYONE TO PURCHASE THIS PRODUCT IT IS JUNK!

BV003725

04:41PM | 03/29/14
We are in the process of shopping for new kitchen flooring and one dealer told us that they no longer sell DuraCeramic because of the problems with it. They were concerned that selling any more of it would destroy their good reputation. I'm glad we checked out this site!

BV003757

04:13PM | 04/01/14
I am a consumer protection attorney working in Washington, DC and Maryland. My firm is investigating DuraCeramic. It would be helpful to our investigation if we could speak to anyone who has the tiles installed in their home or business. If you are willing to have a brief conversation, I can be reached at (202) 789-3960 or by e-mail at brendant@cuneolaw.com. Thank you in advance for your consideration.
Brendan Thompson

BV003792

09:15AM | 04/04/14
We put duraceramic in our kitchen and bathroom. While we love it in the bathroom we hate it in the kitchen. It was installed professionally. The kitchen shows ever scratch from the felt bottomed chairs and everything that has been dropped has pit martks. This was certainly not disclosed when shopping. The lifetime warranty ??????

BV003838

06:35PM | 04/08/14
I had Duraceramic installed by a professional installer. I hate it. It is chipped everywhere. Also the grout is cracked> I asked several times about the grout being sealed and was told they don't seal it. It is really showing dirt and how do you clean the grout? Paid a lot of money for a floor I am not happy with!

BV003862

01:19AM | 04/11/14
Wow! Kind of scary to see SO MANY bad reviews all about similar problems. And not a single good review! I have a client that I am installing this for in a couple weeks. Luckily it is in a couple of very low traffic bathrooms. I'll post again with whatever results I end up with.

BV003996

01:04PM | 04/22/14
We have had dura ceramic tile for over 5 years and love it! We had a professional installer who did an amazing job. We have it in the kitchen, hallway and main bath. Still looks like new! Previous ceramic tile in kitchen was cracked. We are not gentle on our floors. Have large dogs and children. No marks whatsoever.

garykerr

01:17PM | 04/22/14
Member Since: 01/29/14
30 lifetime posts
With the dura ceramic tiles, you also get a lifelong limited warranty against fade, stain and wear out. So walking on the tiles won't mean that you have to walk on your tiptoes all the time.

BV004011

10:36AM | 04/23/14
We are experiencing the same problems with our 6 month old floor. The surface is VERY fragile despite the claims made by Congoleum. The dealer told us to use wax crayons to disguise the chips. We have certainly NOT abused this floor in any way but as previously noted simply dropping a light object such as a piece of cutlery on the floor risks chipping the surface. Not happy at all.

BV004027

03:48PM | 04/24/14
Congoleum DuraCeramic PS24L01547
This is the poorest quality floor available! I had this floor professionally installed about 2 years ago. To date, there are 100+ areas where the top layer of vinyl has come off. This product is supposed to come with a lifetime limited warranty. This damage is not due to improper use. In fact, the white areas started to appear within days of having the floor installed! Another problem is that the floor color is a very dark brown/black and the next layer is almost a white. Obviously any time the top color is penetrated, a glaring white spot will appear. Break off a piece of the tile. What you have is a sheet of “Resilient Flooring” with a wear surface so thin that you can tear it like a piece of paper.

I purchased the flooring from Weivoda Carpet Girl in Grand Forks ND. They refused to back up the product, as did Fargo Paint and Glass and Congoleum. An “independent” inspector was sent by Congoleum. OF COURSE, the “independent” inspector sided with Congoleum and said it was due to us dropping and dragging things on the floor. If you so much as drop a fork it gouges the floor! As a “goodwill gesture”, Congleum offered to provide a credit for 39 cartons of DurCeramic material or a credit of $2398.22. Like I really was going to snatch up the chance to have the same crap installed again, plus have to pay for someone to remove the old stuff and install the new stuff. The money offered didn’t even come close to the expense that I had put into the flooring.

I will never again purchase anything from Weivoda Carpet Girl, Fargo Paint and Glass or Congoleum. I think you should think twice about doing so either!

BV004027

03:50PM | 04/24/14
Congoleum DuraCeramic PS24L01547
This is the poorest quality floor available! I had this floor professionally installed about 2 years ago. To date, there are 100+ areas where the top layer of vinyl has come off. This product is supposed to come with a lifetime limited warranty. This damage is not due to improper use. In fact, the white areas started to appear within days of having the floor installed! Another problem is that the floor color is a very dark brown/black and the next layer is almost a white. Obviously any time the top color is penetrated, a glaring white spot will appear. Break off a piece of the tile. What you have is a sheet of “Resilient Flooring” with a wear surface so thin that you can tear it like a piece of paper.

I purchased the flooring from Weivoda Carpet Girl in Grand Forks ND. They refused to back up the product, as did Fargo Paint and Glass and Congoleum. An “independent” inspector was sent by Congoleum. OF COURSE, the “independent” inspector sided with Congoleum and said it was due to us dropping and dragging things on the floor. If you so much as drop a fork it gouges the floor! As a “goodwill gesture”, Congleum offered to provide a credit for 39 cartons of DurCeramic material or a credit of $2398.22. Like I really was going to snatch up the chance to have the same crap installed again, plus have to pay for someone to remove the old stuff and install the new stuff. The money offered didn’t even come close to the expense that I had put into the flooring.

I will never again purchase anything from Weivoda Carpet Girl, Fargo Paint and Glass or Congoleum. I think you should think twice about doing so either!

BV004027

03:52PM | 04/24/14
Congoleum DuraCeramic PS24L01547
This is the poorest quality floor available! I had this floor professionally installed about 2 years ago. To date, there are 100+ areas where the top layer of vinyl has come off. This product is supposed to come with a lifetime limited warranty. This damage is not due to improper use. In fact, the white areas started to appear within days of having the floor installed! Another problem is that the floor color is a very dark brown/black and the next layer is almost a white. Obviously any time the top color is penetrated, a glaring white spot will appear. Break off a piece of the tile. What you have is a sheet of “Resilient Flooring” with a wear surface so thin that you can tear it like a piece of paper.

I purchased the flooring from Weivoda Carpet Girl in Grand Forks ND. They refused to back up the product, as did Fargo Paint and Glass and Congoleum. An “independent” inspector was sent by Congoleum. OF COURSE, the “independent” inspector sided with Congoleum and said it was due to us dropping and dragging things on the floor. If you so much as drop a fork it gouges the floor! As a “goodwill gesture”, Congleum offered to provide a credit for 39 cartons of DurCeramic material or a credit of $2398.22. Like I really was going to snatch up the chance to have the same crap installed again, plus have to pay for someone to remove the old stuff and install the new stuff. The money offered didn’t even come close to the expense that I had put into the flooring.

I will never again purchase anything from Weivoda Carpet Girl, Fargo Paint and Glass or Congoleum. I think you should think twice about doing so either!

lslslslsls

01:51PM | 05/07/14
Member Since: 05/07/14
1 lifetime posts
I had Dura Ceramic professionally installed in my kitchen 8 years ago. Four years ago some of the seams & tiles started lifting. It continually got worse & today I had those tiles replaced with the hope that will take care of the problem. Yes there are a few chips but I have a light color & those blended in. The grout has become a very dirty color & cannot be cleaned to be like new. I did use a steamer about 12-15 times in those 8 years. But mostly used a sponge mop squeezed damp. There was moisture under the tiles when the professional replaced them as the tiles came up easy. He was flabbergasted & could not explain why. This product is not consumer friendly. Needless to say I DO NOT RECOMMEND DURA CERAMIC TO ANYONE.

BV007629

05:05PM | 04/23/15
We have had Dura Ceramic for a number of years in hallway, bathrooms and kitchen. The hallway and bathrooms are fine but the kitchen has all of the same problems that others have mentioned. We have already replaced tiles due to scratches from chairs and we have a number of chips. We were going to reach out to the dealer and Congoleum but are afraid that at best they will just give us new tiles - unless later versions are better this doesn't sound like a solution. What are people using to fill the gouges?

BV008698

01:06AM | 08/19/15
Honestly, we have put this over cracked ceramic tile in our former house and we chose it because of it's flexibility (literally) because even with a cement underlayment, our ceramic cracked. When we did the second bathroom in that house, we did this tile over new subflooring and had no problems with it there. We loved it so much, we did it in the foyer, the entire kitchen and eating area, powder room and both main and master baths in the new house in two main colors (one was pretty dark gray slate-type and one was off-white). These floors took abuse (dogs with nails that don't get trimmed plus young kids and their friends) and we still own the house through a second set of tenants now. With the exception of having my young daughter spill some red nail polish on the white grout and not being able to get it out, we have no complaints. I'm kind of stunned to see all of these complaints! We had one knick in the kitchen but I dropped a cast iron pot on it. It's not even noticeable unless you look for it (you have to know it's there) although admittedly the tile pattern helps with that.

This thread (and seeing that there was a class action lawsuit against Congoleum for the product) is making me nervous about using the tile again despite all our good experiences. Attaching a picture of the kitchen area so you can see the darker tile.
Cheshire kitchen

BV009238

04:14PM | 10/16/15
thank you all I was about to buy duraceramic tile now I will not it always seems to be a nightmare when things go wrong passing the buck now these days seems to be the norm. No way in Wyoming will I ever buy this product. NO NO NO. I will stick to the real ceramic tile.

BV010275

02:30PM | 01/26/16
Our floor has just recently experienced problems. We had it professionally installed about 8 years ago and have had no prior complaints, but I just realized the edge of one of the tiles is completely delaminating. I came online to search for remedies and found this site. Our damaged Duraceramic flooring is in an area beneath our kitchen table. Our chairs are on rollers, so maybe it's why we haven't had problems sooner. Our floor's pattern is such that anything dropped and possibly chipping the floor wouldn't be noticed much otherwise. I guess we're lucky that the floor has lasted as well as it has. I don't relish the thought of replacing the floor so I guess I'll live with it until it gets bad in other areas. No, the flooring was not cheap and I'm disappointed to realize the color doesn't go all the way through the tile.

BV010936

09:16PM | 03/18/16
The stuff is not suitable to use as flooring m where the floor is used.

BV011114

04:01PM | 04/02/16
I am a professional installer and four years ago redid a bar floor with this "durable" product. Everywhere there has been traffic the color is totally gone. At the dart tables, the line stickers are in good shape but all around them is only white. Well grey since the dirt is ground in. Now, how to fix it for my friend?? We'll paint it with a colored epoxy paint, commercial grade and hope it will stick. Wish me luck!!

BV011495

11:31AM | 05/03/16
DuraCeramic is a great product. I had it professionally installed in the entry-way of my condo by a small, family-owned flooring store 5 years ago. It still looks brand new. And I have a 40-pound dog running over it every day. As with any floor, a good installation is the key. Too many DIY'ers trying to save a buck, screwing up the install and then blaming the product. I'm having it installed in my kitchen and bath by the same flooring store in 2 weeks.
223027 239725506058469 6560554 n

BV011495

03:53PM | 05/18/16
I posted the previous post and wanted to post again since I had the DuraCeramic installed in my kitchen and bath 2 days ago. It looks beautiful and was professionally installed. I expect it to be as durable as the 5 year old DuraCeramic in my entry-way.
13235461 1134252206605790 3182957102826623585 o

BV011495

03:55PM | 05/18/16
I posted the previous post and wanted to post again since I had the DuraCeramic installed in my kitchen and bath 2 days ago. It looks beautiful and was professionally installed. I expect it to be as durable as the 5 year old DuraCeramic in my entry-way. This picture is of the kitchen flooring. My previous post with a picture is of the bath flooring.
13221234 1134252066605804 3548959982129696514 o

BV012378

07:45PM | 07/28/16
I had Dura Ceramics put in my kitchen around 2007. I wanted something easy to clean and was told that there was a Teflon type finish that allowed the dirt to be washed away in the tiny "dimples" on the surface. This was not true. It has always been difficult to clean (especially the grout) and has only gotten worse with years. I often get on my hands and knees trying to clean this floor and grout. In addition, small tears began to appear 2-3 years ago. At first I thought I may have picked up a rock in my shoe, but realize I have a concrete driveway and live in a patio home so this could not be the case. Over time, more and more of these tears have appeared and the floor looks horrible. I've heard that this company does not stand behind it's warranties....however, I don't think I'd want another one even if it did. Oh how I wish I had gone with the ceramic as I had intended at first.

BV012758

04:38PM | 09/02/16
I have felt pads on my bar stools. I bought a big package and replace them frequently. I attached a pic of my floor tile.

I like it better than ceramic, but I wish they could fix the issues with the breaking away of the finish. Even if they gave you something to repair it, that would be nice.
Image

BV013328

12:32PM | 11/10/16
I agree with all the previous complaints. We had ours professionally installed 4 years ago. We also have many punctures in the cooking area.
Under one of the kitchen chairs where my husband sits there are three tiles with so many chips. Where I sit there is the some small chips also and we have protecters under the leg. It was sold to us with the understanding that we would probably have to replace tiles at some point but I didn't think it would be so soon. So they told us to buy and extra box which we did because they said we could replace the tiles ourselves. They said all we needed was a blowdryer to heat up the grout to loosen it an pull it out. When I went back to the store the owner said not so fast. You really need a torch and there's more of a skill to it. They charge $50 a tile!!! Are you kidding me! Never again.

BV013954

04:31PM | 05/23/17
I also have the duraceramic flooring and I am a clean freak and it drives me crazy! I mop several times a week with a spin mop and my socks and bare feet are dirty in no time. I was at the end of my rope so I bought Bona laminate and tile floor polish. I used an electric floor scrubber then applied the polish. It made a world of difference but it is slippery even after drying so be cautious.The process has to be done every 3 months. it is a lot of work for an expensive floor that was sold to me as easy care.. and durable? There are white chips under the chairs and table that have always had felt covers that I change often so it should never be sold for a kitchen or dining area! I would NEVER recommend this floor to anyone!

BV014026

02:23PM | 06/03/17
Does not live up to advertisement! We are two adults who change to slippers in the house. Still, the DuraCeramic floor has cracked, chipped and flaked within 4 years of installation by contractor. BUYER BEWARE!

BV016059

04:46PM | 04/02/18
I saved for a long time to redo my kitchen floor. Was talked into dura ceramic and hate it Has so many chip and scratch marks it looks far worse than what I replaced

BV016224

02:48PM | 04/23/18
I hate Dura ceramic also. Chips, pits, scratches so easily. Looks terrible. My grout has cracked as well, and gets dirty so I'm on my hands and knees cleaning as well. NEVER AGAIN!

BV017034

09:39AM | 08/02/18
I was talked into Dura Ceramic years ago by a Salesman and it was the worst mistake I could have made. I dropped a kitchen table knife and it ripped the floor right away. They came out and replaced the tile and the Manufacturer Rep came also. They looked at me like I was crazy when I told them how I innocently dropped the knife. I have so many rips in the floor and I can't afford to put in a new one yet. I learned a very, very expensive lesson. I would never ever recommend it to anybody. It is a very poor product.

BV017670

07:11PM | 10/13/18
My wife and I installed Duraceramic in a 600 square foot garage, converted to a music studio. Used the recommended adhesive and epoxy based grout, did proper prep work, etc... Excellent product, durable and still looks great 7-8 years later. A scratch on one tile but that was my fault. My three dogs are in here all the time, no problem.

BV018996

06:04AM | 04/01/19
I have a duraceramic floor I got it in my kitchen Have had it for over 10 years I have dropped things on it and I have two dogs never had a problem Our house caught on fire and I am still going to order the same floor although when they install it I am not getting it grouted I love it

BV013684

10:11AM | 04/19/19
Complete garbage! The salesperson in our local Carpet Weavers (Bloomington, IL) touted this flooring as being durable. I had specifically asked for flooring that would not chip, the pattern would not be walked off, and it would not end up with wear spots. Within a year and a half I had all of those. When I complained, a Congoleum representative from Peoria was sent out to me. He determined that the problems were from misuse. Seriously? We’re a three-member family with low traffic in the house. I was absolutely disgusted. If Congoleum won’t stand by the product, then why won’t the retailer? I have since had several floors redone in my home and I have not and will never go to our local Carpet Weavers.


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button

Anonymous

Post new button or Login button
Register