Latest Discussions : Flooring & Stairs

airthatibr

04:17PM | 03/21/07
Member Since: 03/20/07
1 lifetime posts
I recently had Armstrong Cushionstep installed in my kitchen. The installer first pulled the indoor/outdoor carpet out that had been glued over composite/particle board (80's era) underlayment. I noticed after he took out the carpet that the composite/particle board underneath had been installed in three pieces, therefore we have three seams. Within a day or two after installation I started hearing squeeks when I walked over the seam areas of the flooring. The floor never made a squeek or sound before, only after the vinyl was installed, (and it was glued down). Was there an error in prep? He brought in a large loud sander to get the glue up before glueing the vinyl down. could the sander have loosened the underlayment? How can it be fixed to get rid of the squeeks? Opinions from the pros would be appreciated.

fugazi48

06:44AM | 03/22/07
Member Since: 03/08/06
192 lifetime posts
Squeaks can usually be repaired from below, is this floor above the basement.

I doubt that this is a prep issue. I suppose he could have sanded off the head of a nail that was reducing the squeaks.

flooringworldDOTorg

11:02AM | 03/23/07
Member Since: 10/28/05
311 lifetime posts
first off, he should have installed a flooring grade underlayment.

Secondly, particleboard is not a recommended substrate for Armstrong Cusion Step Resilient Sheet Vinyl as specifically stated in PAGE 2 of Armstrongs Cushion Step Installation Guidelines ( http://www.armstrong.com/content2/resam/files/27200.pdf ).

He probably did sand off a nail head.

I would call them back to repair it.

Better yet I would demand replacements of a product not installed to standards.

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The right way and the wrong way.

Do it right everytime.

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