COMMUNITY FORUM

embdaw

03:52PM | 04/01/05
Member Since: 03/31/05
2 lifetime posts
Bvelectrical
Last november (2004) I purchased 5 HB exterior lights with the photo cell (night sensor)...for the first 2 months they were working great, but then one of them had a bulb burn out. When I replaced the bulb, the light never turned off again. Now all five have had that same thing happen and none of them turn off during the day. When I look at the sensors, they look "burnt" and if I shine a light on the sensor, it appears to spark....

My question is - has anyone had this same problem with Hampton Bay lighting...and if so, how did you handle it...I mean, its been 6 months, so I am pretty sure the store will not take them back....has anyone dealt with Hampton Bay?? I beleive they had a year warranty....

thank you in advance

~*~Erin~*~

Jim153

08:16AM | 05/01/05
Member Since: 04/30/05
2 lifetime posts
I am having the same problem with my Hampton Bay exterior lights. I have purchased three lights and after a few months, two lights remain on. I just called ********** and the phone number to Hampton Bay is 877-527-0313 Mon - Fri 8a -5p ET.

srrieland

04:01AM | 05/02/05
Member Since: 04/30/05
1 lifetime posts
I have had the same problem - I bought two fixtures - the lights work great for a few months then when a bulb burnt out, I replaced the bulb and the light stayed on, eventually frying the sensor - took the fixture back to H..e D...t, they had never seen anything like this, they replaced the unit - this has happened twice - and just yesterday, the bulb burnt out again and will not shut off (I put the old bulb back in and will be calling Hampton Bay today)

Thanks

Scott

Jim153

07:22AM | 05/02/05
Member Since: 04/30/05
2 lifetime posts
I just spoke with Hampton Bay regarding the problem with the photo electric switch. They were very helpful and are sending new switches priority mail at no cost. You will need the UPC # and SKU # which should be located inside the fixture.
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