COMMUNITY FORUM

raven469

05:21PM | 03/27/04
Member Since: 02/18/04
4 lifetime posts
Bvwindows
hi

i am looking to but some replacement windows, i have heard that silverline were good. can anyone verify that. also if they are bad what is a good window for a good price. iu know anderson,pella and pretty good. what should i look for. low e II & argon filled? any help would be appreciated..

thank you


TinMan

09:34PM | 03/27/04
First bit of advice I would give you is to have several window replacement companies come out, look at the job, show you their preferred windows, and bid the job. DO check their references, ins, etc.

Regarding which window and options to select, I can't tell you, but do your homework, which ever windows you chose, it will be an investment in your home, and you will have them for a long time.

That being said, I never like to provide a window without LowE2 and Argon gas, for the slight increase in initial cost, you will get a much better performing unit over the life of the window. You can try www.ppg.com for info. on glass, they are a leading glass company with good info on glass options.

As far as Silverline goes, they would not make my top five list of windows I would put into my house.

I prefer vinyl for replacement windows, no maintenance, and a much better value for the money. If you are thinking of vinyl, look at the UltraMaxx from Alside (www.alside.com), or Great Lakes Window. I like Alside, but both make a good product.

Good Luck!


raven469

05:37AM | 03/28/04
Member Since: 02/18/04
4 lifetime posts
TinMan

thank you for the help......

i looked as alside windows and they sound good. how is there prices.??

do you or any one else have any other good vinyl replacemnt windows with low e II & argon gas.

also i will be doing some or most of the work my self unless the company doewsnt charge a arm and a leg for installation....

thanks for any help

TinMan

08:00AM | 03/28/04
Raven,

Unfortunately, I am not aware of a good DIY replacement window, but I am sure most companies offer some type of LowE2/Argon glass option. Best bet is to check with local lumber yard, or ********** type store.

shdoug10

07:42PM | 04/16/07
Member Since: 04/15/07
3 lifetime posts
Hello,

I registered to this forum JUST so I could tell you all how much these windows SUCK!!! My 32-year-old aluminum, government issued sliders were better than these Silverlines I have in my brand new home. These windows are so bad it's almost like they are not there. I can hear EVERYTHING that happens outside. On a windy day they leak air terribly such that it gets humid in the house in the summer and dry and cold in the winter. The seal basically doesn't. The glass does do a great job of keeping the heat down so I would recommend them if you live in Arizona, as long as there are no dogs within 5 miles because you WILL hear them bark. I can talk to my wife through the glass just like it isn't there. I can hear my neighbors talking inside their house with ours and their Silverlines all closed! Look at the seals. It's a flimsy little piece of fuzzy stuff. How can that possible block air? IT'S FUZZ!!! So in summary: loud, cold, and leaky. If that's what you want in a window, buy these.

windowmann2000

10:19AM | 04/17/07
Member Since: 02/28/07
11 lifetime posts
Having installed thousands of Silverline windows I feel knowlegeable enough to comment. Silverline is a budget priced window and if installed properly will perform adequately. A couple of key issues a purchaser may want to keep in mind are first the 9500 is the only window to purchase from them. This series has double strength glass and an optional argon fill for the glass and a optional foam filling for the masterframe, both of which are necessary. Because the masterframe has large hollows the foam in the frame in this window makes a difference for comfort in the winter. The addtion of argon in the I.G. unit along with the foam makes it almost as quiet as my premium windows. I suspect the previous poster may have installation issues and probably the 8500 series or less. I'm the Windowmann2000@yahoo.com

shdoug10

11:01AM | 04/17/07
Member Since: 04/15/07
3 lifetime posts
Fascinating! I will have to check the series; I have pics from the sticker. Thanks!

shdoug10

03:05PM | 04/17/07
Member Since: 04/15/07
3 lifetime posts
OK, my windows are series 2900 (2901B) single-hung windows. How much better is the 9500 series? Mine appear to be pretty high up on the new construction scale. The only one higher is the 3900. My builder will only install the 2900 series so I guess I'm finding a new builder because I'm not going through this again. The only other option is to replace the master bedroom windows with the 9500 series windows after the new house is built, but that will probably cost around $2000 for 4 windows, I would guess.

ttmdnbv

07:18AM | 07/09/10
Member Since: 07/08/10
1 lifetime posts
I replied at the first Silverline reference to warn people not to buy Silverline. The poster limits his remarks to the 9500 series in the fine print. In my development 1/3 of all windows installed (not 9500) have leaking seals and are misting inside. They have a warrentee that is useless, misleading - fruadulent. When they respond they say they will replace the window but the labor is $450 for a small window. This makes the warrentee worthless as they know. My neighbor has five bad windows. Their warentee would cost thousands.

I also had a piece of ice form on my windowsill 8 inches long, 1 inch wide and 1/2 inch think. This window had an energy efficient sticker - fraud? I have water dripping from many windows in cold weather.

Anderson who used to have a first tier name in windows bought Silverline but leaves this company to continue as is. The only good posts that are not plants are for the 9500 series or California-locality. If Anderson allows this to continue their name will be junk along with Silverline. I just got a replacement patio door for one with with bent door - cant interlock, blinds blow in the wind, after 4 years and 10 months. I think any favorable reviews here are plants.

Why would you buy even the 9500 series from a compnay that makes junk and makes their warrenty worthless by massive overcharge for "labor only".

STJ in NJ

Tamera111

05:14PM | 01/08/11
Member Since: 01/08/11
7 lifetime posts
Not sure about Silverline but Anderson is one of the best. My mother had anderson windows for over 20 years and just recently had them replaced but she never had problems with leaks or drafts like some windows have. I would buy Anderson in a heartbeat/.

jmcfly

10:32AM | 05/14/12
Member Since: 05/14/12
1 lifetime posts
Just because Anderson bought Silverline doesn't give them credibility and quality.

12 year update on the Silverline 2500 series. We built a new house in 2000 and asked the local window distributer for the windows he would use in his house. He stated that the Silverline windows were the best on the market and came with a lifetime warranty.

So, we placed the order for 28 new windows. These were ordered with all of the bells and whistles. Double hung, Low-E, Argon filled, and internal grates. When the windows shipped they were nothing more than replacement windows with nailing fins attached to the frame.

After the first 5 years most of the sashes were replaced for one reason or another. This biggest issue was they used a rubber seal between the panes of glass to keep the argon gas in failed under fluctuating heat and cold as we get here in New Jersey. When this seal fails the argon escapes and the glass quickly becomes visually streaky because the Low-E film sticks to the glass. The plastic clips that keep the windows in the track have become brittle and have been breaking.

By year 10 the majority of the sashes have failed and have been replaced under warranty. The main problem is that they will not replace the upper and lower sashes in pairs. They will only replace the unit that failed. When the new sash’s were delivered they never matches the original sash. Now we have issues with air gaps and upper sashes that don’t stay up when the windows are opened. Now every time we open a window the upper sash creeps down and the bugs are free to enter the house freely. Lower screen only, no full length screens were available for these windows. I’ve resorted to using white vinyl tape to keep the upper sash in place and keeping the air out.

I called customer service regarding this situation and I was told that since Anderson bought Silverline they had no ability to accurately match up the sash dimensions exactly. I requested that they replace the sashes in pairs and they said this is not covered in the warranty. At year 12, I give up! I’m looking to replace all of the windows in the house (again).

I guess the “lifetime” warranty really isn’t worth the paper it’s written on. I’d crumple it up and throw it out the window, but I can’t open the windows anymore! (Or see out of them either!!!)

BV000060

02:18PM | 01/02/13
BEING IN THE INDUSTRY FOR WELL OVER 20 YEARS, I CAN TELL WITH CERTAINTY THAT SILVERLINE WINDOWS ARE VERY POOR QUALITY. THEY ARE MADE FOR THOSE JUST SEEKING OUT THE 'CHEAPEST PRICE". THE ALSIDE ULTRAMAXX IS ALSO A POOR QUALITY WINDOW IN MY OPINION.IT HAS A HIGH AIR LEAKAGE RATE AND USES A POCKET SILL RATHER THAN A TRUELY WELDED SLOPED SILL. BACK TO SILVERLINE,EVEN THE 9500 SERIES IS FLIMSY AND VERY CHEAP LOOKING. IF YOU WANT TO SEE A SILVERLINE, GO TO HOME DEPOT AND LOOK AT THE AMERICAN CRAFTSMAN; THEY ARE ACTUALLY SILVERLINE WINDOWS.
IF YOU HAVE ANY PRIDE IN YOUR HOME, INVEST IN A HIGHER QUALITY VINYL WINDOW. SOME OF THE HIGHER END Vinyl BRANDS ARE as follows: Okna Windows, Soft LITE WINDOWS, GORELL, SUNRISE,and Starmark.
trust me, looking for the cheap way out is always an expensive mistake. not to mention a cheap looking window like silverline will detract from your home in a big way.

BV000574

03:46PM | 03/11/13
I would recommend Simonton vinyl windows above any other. They are slightly more expensive but well worth it. Even their lower end products are better than most of what is on the market.

KevinRoss

01:40AM | 04/02/13
Member Since: 04/02/13
1 lifetime posts
I would be suggesting you to get vinyl windows for the replacement. That will be the best choice for you. If you are not familiar with these type of windows you can have a look at them at [url=http://gtawindows.on.ca/]GTA Windows and Doors[\url] for gaining more knowledge about them.

BV000755

11:38AM | 04/16/13
raven469 -- I strongly advise against DIY window installation. There are just too many things that could go wrong, and then the window company gets unfairly blamed. It's worth the money to hire a window professional to do the installation. (Checking their references, of course).

BV001387

04:15PM | 06/23/13
We are 48 years in business and we reccomend the silverline 9500 series........why?....in this part of the world they sell more windows than anyone else...so you can be assured of better service...Mr Silver sold his company to andersen....andersen has always quickly honored its warrantees....over the last 40 years we have seen approx.60% of all vynal window manufacturers go belly up Nationwide......soooo be careful...JimR.@Windowmaster inc

BV002323

08:21AM | 10/15/13
So, I'm thinking about my house that got built by MI homes in Indianapolis. I complained that I didn't want Silverline windows in my home, but that is all they put in. I now have problems with streaks on the inside and 2 months have past since I complained to Silverline who said they would have a distributor contact me. So I am thinking, I'm screwed?
Sounds like a class action lawsuit is at hand.

BV002480

09:48AM | 11/04/13
I am sitting here in my den,at my laptop, feeling the cold air coming through my Silverline windows that are 6 years old. I had my house custom built in 2007 and agreed to have the silverline windows installed. Hey, made by Andersen, should be great. Wrong, they are the worst I have ever encountered and I am 64 years old and have owned several homes. Silverline reps give no satisfaction and always have excuses for the quality of the windows. I will save my money and have decent replacent windows put in when I can.

Milmar 3427

10:03AM | 11/04/13
Member Since: 11/04/13
1 lifetime posts
Terrible windows. It just starting getting cold here in northern Kentucky, and I can feel the cold air coming in around my Silverline windows. I have one good window in my house, which after many complaints to Silverline reps, I replaced with one from Champion. I could not afford to have the whole house done, my home was only 4 years old. You don't expect to have a new home built and then have to replace windows right away. These windows have been terrible from day one. They sweat, and let in cold air around sides. Do not waste your money on them!

BV002539

05:16PM | 11/12/13
I need to replace 28 double-hung windows in my 30 year old home and had a few contractors out for pricing. It appears the Champion windows offer a great product and lifetime warrantee however they are 30% more than other windows offered. Anyone know about Champion windows and are they worth the additional dollars?

BV002962

09:32AM | 01/07/14
Stay away from Silverline Windows they leak air and their warranty is useless. They will give you the glass for free ,but you have to pay for shipping it to your home and labor to install it. The windows in my home are 5 years old and I have replaced about half the glass due to the Low-E breaking down. I will be replacing them when I can afford it. With the recent cold spell I have Ice on the inside of the glass and you can see the blinds move from the wind. Stay away from Silverline!!!!!!!!
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