Latest Discussions : Painting

BV004460

11:48AM | 05/26/14

Rust-Oleum Restore

Tags: Painting | Lawn & Garden | Home Design

I applied Rust-Oleum Restore to my deck mid August 2013.
We followed the manufacture's instructions religiously. We also watched their video for product application. We used Rust-Oleum deck cleaner for preparation and their special roller for application.
Fast forward to March 2014 and this stuff is peeling and cracking everywhere.
The failure mode is either peeling up in large sheets or it crumbles when you step on it.
The major problem is that in sections of the deck where it neither peels nor crumbles, its removal is all but impossible without destroying the wood decking.
The only thing I can do now is pull up the fir decking and either replace it (very expensive) or turn the decking over, put it back down and use a conventional stain (labor intensive).
Needless to say, "I am not happy".
Please do not simply believe what I say. Verify this for yourself.
Go to:
Home Depot Customer Reviews:
http://www.homedepot.com/p/Restore-Deck-Liquid-Armor-Resurfacer-4-Gal-Water-Based-Charleston-Exterior-Coating-49510/202679783#customer_reviews

Amazon Customer Reviews:
http://www.amazon.com/Rust-Oleum-49104-Deck-Concrete-1-Gallon/dp/B00BIOBP7Y/ref=sr_1_4?ie=UTF8&qid=1401047431&sr=8-4&keywords=rustoleum+restore

Most Importantly: Rust-Oleum’s Facebook Page
https://www.facebook.com/RustOleum

See the hundreds of Horror stories

https://www.youtube.com/watch?v=BRQGdoSwYGQ

Stay away from the garbage, junk product

BV004863

11:51AM | 07/02/14

Had the EXACT same issue, Rust-oleum refunded my money without so much as a squawk so it must be occur alot. Now am stuck with trying to get the paint off that actually did adhere to the wood.

BV007630

05:41PM | 04/23/15

HAHAHA! I FIND IT AWESOME THAT OTHER PEOPLE SHARE MY PAIN!!! THANK GOD I'M NOT ALONE...my 15 x 20' deck last 1.5 years before the stripping started occurring...what a crock of SH!T product this is!!!

BV008890

10:36AM | 09/08/15

You are not alone. I have the very same experience. This what we get when a manufacturer uses china as part of their supply chain. You would think the rust-oleum would refund and pay for repairing deck.

Damn Mad in Bowie

BV008890

10:38AM | 09/08/15

You are not alone. I have the very same experience. This is what we get when a manufacturer uses china as part of their supply chain. You would think the rust-oleum would refund and pay for repairing the deck.

Damn Mad in Bowie

BV008944

12:48PM | 09/14/15

I have the same problem. My deck was done by professional painters so it was applied correctly.

BV008991

10:38PM | 09/19/15

We should band together and do a class action lawsuit. My front porch is ruined.

BV009164

08:25PM | 10/07/15

Same problem. Any way to remove the product?

BV011609

12:17AM | 05/15/16

I am removing it on a large deck. Water gets under the cracks. What a headache. I had some one tell me to rent a floor sander. That's what he did to remove his. I guess there is a lot of us suckers.

BV011678

03:07PM | 05/21/16

I'm another sucker also didn't last a year. Crap product! Now stuck trying to figure out what to do now. Probably have to sand it off with floor sander.

BV012068

10:15PM | 06/26/16

I guess I'm lucky, mine peeled off with a 3" paint scrapper going the long way on each board. Still do not know what to put down next.

BV012146

11:07AM | 07/06/16

I tried an orbital floor sander to remove the Restore and it did not work. The sander skimmed over the remaining Restore product but could not remove it. This odd product either comes up partia on its own or it doesn't come up (save more drastic steps like high pressure washing which will damage the wood). I've just given up and an waiting the year or two it will take for the stuff to peel off on its own.

BV012156

08:47PM | 07/06/16

Hi Everyone,

I have found the answer as to how to get this junk off my deck. Take a heat gun and aim it at the area that you want to scrape, let it heat up a bit and then scrape away. I have found that if you heat it up and then scrape as you go (push really) it will come up in sheets. What a relief!
Good Luck!

BV012293

04:53PM | 07/21/16

I have the exact same issue. The only remedy I found was pouring boiling water on the paint, it peels right up! Here's the YouTube video that is helpful:
https://www.youtube.com/watch?v=aUf-dr1cAPM&sns=em

BV013056

01:43PM | 10/03/16

Same thing, I'm using a power washer to get up what I can, the clean up of the stuff that is coming up is most likely going to take me days, hope every thing drys by then. as
I'm going to run a worm drive saw at all the seams so I don't get a water build up. also have to us an wood epoxy were the stuff just rooted the wood j
get in between the wood and this restore. have no chose but to put the same stuff down. Home Depot is not going to sell this any more so I was able to save some cash.
Next time I'm going to have to rip the deck out, and go with paves or cement . what a mess...

BV013705

06:58PM | 04/22/17

My experience has been the same. The Restore is bubbling, cracking, and in places comes off in strips. However there are area that truly adhere, can't even scrape them off. One buyer has been successful in using boiling water and then scraping, good for small area, but I have a large 2 tier deck with seating and railing. Is there any product to remove this horrible product?

BV013997

04:30PM | 05/30/17

Same shape here..my deck is a mess thanks to restore. I now have to find a way to get this crap off.. I hate the thought of having to use boiling water all over the deck..I know this will take forever. I saw Behr has another product similiar to this.. wonder how it would work over the top of this mess?

BV013938

01:51AM | 06/05/17

Is this the same for their Concrete 10x product for concrete? We were thinking of using it. Thank you.

BV014131

04:15PM | 06/21/17

There is a class action lawsuit pending - see site:

https://www.rustoleumrestoreproductsettlement.com/Landing.aspx

I will be filing a claim, stuff is terrible and has been a lot of hassle.

BV016947

09:13PM | 07/23/18

Same problem, rented a wallpaper steamer and it did a good job but labor intensive

BV018853

02:48PM | 03/10/19

Funny! I used this product in 2012 and it’s still holding true on my deck. I brushed it on. My deck looked like it needed to be replaced and this stuff gave it new life. I look at my deck and can’t believe all the horror stories.

BV018854

02:51PM | 03/10/19

BV019261

09:48PM | 05/08/19

I think it was owned by another company in 2012. Rust-Oleum must have changed the formula as I had good results as well. My problem is when there is ice and I use salt the salt cuts through the galvanized screws and they rust. I would like to put a coat over the deck and change colors but do not want to have to remove the old restore. Does anyone have any suggestions?

BV019688

12:31PM | 07/05/19

Same here. over 200 SF of Deck with built in benches and over a walk-out. I could care less about the $120 of product refund. How about the several thousand it will cost me to replace the deck.

BV019838

09:03PM | 07/23/19

Ruined my Cedar deck. Sick about it. $10,000.00 Decks rotten away because of this product. Shame on Rust-Oleum for selling this. I will never use another Rust-Oleum product. Have had to replace boards. Getting expensive

BV023050

07:51PM | 07/27/20

Did my deck 6 years ago and it is peeling and flaking off. Never again, bad idea from the start.

BV023114

08:27PM | 08/02/20

I agree with all of those who have had problems. Ours started peeling after the first winter. I thought it was just because I didn't really clean the deck first. I have been scraping and trying to get it off so that I can paint it with something different. I just found out that I can put boiling water on it to get it off. I'm going to try that on heavy concentration areas. I'm not doing the whole deck because we have a rug over most of it. I'm just doing the worst areas.

BV023188

12:21PM | 08/10/20

I have all of your headaches with this awful product. The part of deck under the roof is fine but deck not under roof has peeked like crazy and even a knife scraper won't remove it without taking some of your wood. I am sick how damaged the wood is because water gets under it and starts to rot your deck boards.

Will try a heat gun....do NOT waste your time on buying strippers!!