Latest Discussions : Windows & Doors

rjurgensen

11:20AM | 10/26/09
Member Since: 10/23/09
1 lifetime posts
For those concerned: Lets make sure we are talking about the same styles and problems. After reading all the msg's most are regarding the wooden and double hung styles.

I have Windsor Next Dimension Casement windows and patio sliding doors. These windows had to be manufactured before March of 2004 (completion date of construction). Windsor warranty info. states "effective on products manufactured 1/1/2007 and after". This confuses me. However, I will give them a break and pass on info to you. I am having the 3" trim (facia)used below the windows removed and replaced. It was a suggestion by the dealer rep. "May have trapped water between trim and window, thus causing water to seep into the walls and causing problems". After needed drying out and install of trim,I will be able to tell right away by simulating a "good" rain by using a hose. I will post my results for all.

mattburr

07:20AM | 12/01/09
Member Since: 03/20/06
33 lifetime posts
the reason the warranty states for 2007 and after is they changed some of the terms in 2007 for products manufacturered after that date.

THANKS,

MATTHEW BURR

BUYER - WINDOWS AND DOORS

VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS

4650 HIGHWAY 7 NORTH

HOT SPRINGS VILLAGE, AR 71909

EMAIL: MBURR@CBMCCI.COM

BV019223

04:47PM | 05/03/19
I HAVE BEEN INVOLVED IN BUILDING MATERIAL INDUSTRY ALL MY LIFE. DEALING WITH VARIOUS MANUFACTURES OF PRODUCTS. RECENTLY I HAVE HAD TO DEAL WITH WINDSOR WINDOW (A WOODGRAIN MILLWORK COMPANY), I CAN SAY WITHOUT A DOUBT THIS IS THE WORST COMPANY TO DEAL WITH REGARDING CUSTOMER SERVICE ISSUES. THEY DO NOT RESPOND TO PHONE CALLS OR EMAILS - THEY HAVE NO CLUE WHAT THEY MANUFACTURE. I HAVE BEEN DOING THIS FOR FORTY PLUS YEARS AND CAN TELL YOU THE TRUTH I WOULD NOT PUT WINDSOR WINDOWS IN MY HOME.


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