06:56AM | 11/18/03
Member Since: 11/16/03
11 lifetime posts
A few years ago I spent $1,000 for the new Maytag Neptune front loading washing machine. It was a big investment for us, but we thought it would be worth it because of using less water etc. Bought a Maytag because it is SUPPOSED to be such a fantastic brand. The control panel and door lock are out(broken) and I have been waiting about 2 MONTHS with the parts on backorder!!! That means 2 months worth of expenses at a laundromat PLUS the inconvenience. From some things I have heard, the Neptune has had problems with control panels, but they will not admit to it. I have called the company a few times and complained with absolutely NO satisfaction. Just want to let consumers know that Maytag does NOTHING to keep their customers happy. (at least THIS customer!!!!!)

[This message has been edited by boaterkathy (edited November 18, 2003).]


09:10AM | 11/18/03
Member Since: 11/11/02
2271 lifetime posts
** The control panel and door lock are out(broken) and I have been waiting about 2 MONTHS with the parts on backorder!!! **

Maytag is currently out of one of the Neptune electronic controls but one may be available somewhere depending on the model and serial number of your washer and which control it takes. You can see one Neptune control board and a door latch switch at the following links:

LINK > Neptune MAH3000 Electronic control

LINK > Neptune Updated Door Latch

(both show in stock at time of posting)

You can find tips for locating the model and serial number tag on your appliances in the 'Repair Parts' section of my site linked below.

Dan O.
The Appliance Information Site


[This message has been edited by DanO (edited November 18, 2003).]

Click to reply button
Inspiration banner


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button


Post new button or Login button

To test the boundaries of small-footprint living, interior designer Jessica Helgerson moved her family to a 540-square-foo... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled mudroom will get you in the outdoor mood. Grab your coat ... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR tiles are an affordable way to customize a carpeted floor covering for any space. Make anything from runners to wall-... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow banner a
Newsletter icon Flipboard glossy Facebook Twitter Pinterest Youtube Rss icon