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Maybe you can look into an air flow problem (blocked air duct between the fridge and freezer compartments, fan in freezer not turning properly, produce blocking air flow, etc.).
For not cooling (in one or the other whole compartment), some of the possible causes are described at the following link:
LINK > My frost free refrigerator is not cooling properly. What might be the problem?
The Appliance Information Site
[This message has been edited by DanO (edited February 04, 2004).]