Latest Discussions : Electrical & Lighting


04:11PM | 01/25/05
Member Since: 01/24/05
1 lifetime posts

Our celing fan with light has a remote that stopped working a few months ago. The battery has been changed but it still doesn't work. I don't see any company/model name on the fan but the remote says 'Hampton Bay Fan & Lighting company". The house is only 6 years old so the fan can't be older than that. Would anyone know how to fix this? Is there a customer service # that I could call. I can't seem to find the contact information / website by google-ing.


Jim D

11:55PM | 01/25/05
Member Since: 01/06/01
342 lifetime posts
NM2005 - hi, I have one of those remote-controlled ceiling fan/light fixtures in my home. It replaced another ceiling fan. When the installer put it in, he advised us not to turn off the fan/light by using the existing wall switch that controlled the previous fixture. He said doing so would eventually ruin the remote sensor that communicates with the fixture. We control it strictly via the remote control unit.

My wife bought the fan at H_ome D_epot so you should be able to get the customer service number and/or website info by asking the folks in the store working in that area. As far as getting the model/serial number off your unit, it's most likely on the base area where it attaches to the ceiling - meaning you'll have to pull the fixture down temporarily to get at the info. I'm certain you won't get any troubleshooting help from the manufacturer without the info.

I hope this gives you a little help - good luck! Jim D/West Point, VA


11:41AM | 02/08/05
Member Since: 02/07/05
1 lifetime posts
I was able to track down some phone numbers as I'm having the same problem.

Hampton Bay Customer Service : 877-527-0313

for motor problems.

General Home Products : 877-898-1881

For remote operation problems.


09:45AM | 10/03/15
turn off power and within 30 seconds of turning it on hold down the fan off button for 10 seconds and it resets it


09:10AM | 04/16/17
I suffered for months and in two seconds, you just solved my remote problem! Thanks for taking the time to post that solution!


12:31PM | 04/22/17
Our remote does not have an off button


08:03AM | 04/29/17
That didn't work for me, any other suggestions? My fan and light work if I turn them on by the switch but I can't control anything, the light is on and the fan is on high.


06:55PM | 05/15/17
I have been fighting with this fan remote forever, 10 seconds holding down the fan off button worked! Thank you!


07:48PM | 06/04/17
Thanks for the post. I have a wall mounted remote (uses a 9V battery) which stopped working. I replaced the battery in the wall mount but nothing. Then I followed this post (breaker off then on, then within 30 seconds held the off button down on the wall control for 10 + seconds)and it works again.



10:13PM | 06/08/17
On my remote the fan controls work but not the light. Anyone know the fix for it?


11:12AM | 06/12/17
No matter what i try, power on/off, hold down off switch, etc, remote will not turn fan on. The only click i hear on the fan is when i hit the "reverse" button on remote, but it still doesnt turn on


08:08PM | 06/16/17
Everything works on mine except the low speed on the fan.I tried the power-off/fan-off reset technique but it didn't help.

(I turned power off at the wall switch - is it supposed to be that or the circuit-breaker? .... which is two floors away! In my mid 70's, can I make it up two flights in 30 sec? Hmmm ....)


09:56PM | 07/31/17
After reading the posts I tried the power off/on and pressing the off switch it didn't work but when I told my wife that the remote had to be synced to the sensor in the fan she opened the remote where she had replaced the battery and realized she had moved one of the code settings. She moved it back down and tried the fan and it now works.


06:42PM | 12/10/17
I could not get my fan remote to work for a had been finicky and stopped responding to the buttons. I tried replacing the battery because the red light seemed to look like it was dying, but that didn't work. I played with the little dip switch things on the back of the remote next to the battery....but put them back in the original position when I found out those didn't do anything. Once the dip switches were in the right position, I turned the light switch off, then held the OFF button for 10 seconds. Then I turned on the light switch and the remote started working again! Thank you!!!


08:01PM | 12/12/17
The tip posted about turning off power and back on by holding the fan button worked for me. Thanks for posting!


11:54PM | 01/22/18
Great fix thx!!


10:15PM | 03/03/18
My Hampton Bay fan also stopped responding to the remote. I did exactly what you said with the stop button and it worked!!! Thank you!!!! The internet is really great sometimes! - Jess in NYC


11:54AM | 03/12/18
Member Since: 03/12/18
1 lifetime posts
Our fan remote works to operate the fan but not the light. For a while we could get it to work by pressing another button at the same time as the light button, but that no longer works. I got a new remote, exactly the same as the old one. I didn't install the new receiver that came with it, but the new remote operates the the same as the old one: it operates the fan but not the light. I tried the reset trick given here but it didn't work. Help?


09:42PM | 03/13/18
I tried the trick of holding the "Fan Off" button for 10 seconds and it fixed it!!!! Unbelievable! We've suffered for 6 months over this!!! Thank you!


04:39PM | 03/16/18
Member Since: 03/16/18
1 lifetime posts
I have same issue as fishppp. Fan works but not lights. Anyone have a solution?


05:11PM | 04/28/18
I Googled how to fix. Turned off breaker for approx 30 seconds. Pushed on off for 10 seconds, nothing. Pulled ceiling fan cord, and now it all works except the light button. I'm just really glad to have fan back! Thank you!!


09:27PM | 04/28/18
It worked like a charm thank-you! I wonder how many people replace parts or the whole fan, because they didn’t know this reset?


08:05PM | 05/03/18
I have a Hampton Bay fan/light unit. It has quit working. I've tried turning the circuit breaker off for a minute, then back on, then holding the light or fan button down for 10 seconds. Nothing happens. Any suggestions? John


08:11PM | 05/03/18
Ive tried EVERYTHING and am at my wits end with this sensor and remote. The off button for 10 seconds after flipping breaker back on didnt work. In the new sensor instructions it says make sure to manually have fan on highest setting via the pull cord-- how can I tell if its on high if the fan wont turn on without the remote?? ( its not hooked up to any switch at all, just uses remote) Any help is appreciated ! Thanks!


08:15PM | 05/03/18
Ive tried EVERYTHING and am at my wits end with this sensor and remote. The off button for 10 seconds after flipping breaker back on didnt work. In the new sensor instructions it says make sure to manually have fan on highest setting via the pull cord-- how can I tell if its on high if the fan wont turn on without the remote?? ( its not hooked up to any switch at all, just uses remote) Any help is appreciated ! Thanks!


08:41AM | 05/17/18
I tried turning off the breaker, holding the fan off button for 10 seconds turned the breaker back on and nothing...the light works but not the fan


05:32PM | 05/17/18
Wow! I went all last summer without my fan! I can’t believe holding the off button for ten seconds worked. Thanks guys!!!


05:34PM | 05/17/18
No need to turn of food the breaker buddy. Just point the remote to the fan and hold “fan off” for ten seconds


03:50PM | 05/28/18
Thank you for the post! I don't have an on off for the fan, it's just a button to cycle through the fan speeds. I tried holding the button down for 10 seconds after turning it on and it worked, but at low speed, so I set the remote so that the next push was high speed, tried turning it off and on and holding the button for 10 seconds and it worked great!!! Good info!


01:47PM | 06/02/18
The wall switch has an off button. This fixed my issue! Thank you for the information!!!!


08:13AM | 06/05/18
This thread got my remote back in action as well, AND from the time I googled "Hamilton bay ceiling fan remote problems" to the time I now write this comment it has been less than 10 minutes!

Wunderbar alles! Arbeit macht Frei!


06:16PM | 06/05/18
I googled the model number and found this post. Follwed the directions and bam!!! It worked!!! Thank you so much for your help!!


01:56AM | 06/08/18
I'm a handyman and have tackled many a fan problem. Here's a super easy fix that nobody seems to mention here (believe me, I see this quite often):

Symptoms: fan works but light doesn't, or vice-versa, or fan doesn't work on low speed only, or nothing works at all.
Possible cause: Somebody who doesn't know any better pulled one or both the pull-chains.
Reason: Fans that have manual pull-chain switches (most common) are wired such that the pull-chain switch is in series with the remote receiver unit. This means that if the pull-chain switch is in the (OFF) position, the remote control will be unable to get power to the fan motor or light.
Fix: On the remote, press fan(HIGH) and then press light(ON). Then pull the chains until the light comes on and the fan runs on high.
If there is no response from the fan when you do this, you have a different problem.


09:05PM | 06/10/18
Turned off breaker 30 sec. Held light off for 12 sec. Remote started working


10:48PM | 06/16/18
FYI -- there is a manufacturers installation video for the Hampton Bay "Home Designs" Altura 56" and 68" fan that might be of some use.

The remote reset instructions begin at the 14:46 mark.

While this didn't solve my problem (I believe a power surge shorted out my remote receiver) it does show the exact process. I don't think you need to deal with anything at the breaker panel personally and I worked as an electrician for about 6 years. Turning the power supply off at the wall switch should do the job unless for some reason you used a dimmer type switch - (which you should not use with this fan at all). Anyway-- hope you find this additional information helpful.

PS- changing the dipswitch settings in your remote is not necessary. The process will learn if your remote receiver is functioning properly.


04:55PM | 07/13/18
The reset method worked for me, but only after I purchased the strongest 9v battery I could find. Glad I got it fixed. Thank you!


11:40AM | 07/24/18
My remote stoped working after only 3 weeks of use and this method worked for me. Thanks!


06:03PM | 07/25/18
The fan is on (full speed) and the light is off. I can't turn the fan off or the lights on. Been running on hi speed for 3 days. Just bought remodeled unit and there isn't a wall switch. Can't locate breaker to turn fan off. Any suggestions?


09:13PM | 07/27/18
Tried all the above, nothing works. I have two fans separate wall switches with remotes. Both went out at same time. I left house with fans on =, when I returned neither fan or lights worked.


09:17AM | 08/12/18
That’s not working for me. However, I do know why people are having this issue.

You leave the house knowing the fans work and come back and they are not. Reason? Your house lost power for whatever reason and reset everything. I happened to be around this time when it happened.

Unfortunately none of these steps are making my fan work. I’ll keel trying.


05:46PM | 08/16/18
Someone posted this earlier:

"PS- changing the dipswitch settings in your remote is not necessary. The process will learn if your remote receiver is functioning properly."

For my model this was definitely necessary. I tried the reset method using the off button with no luck. When I opened the fan to look at the receiver it had dip switches with settings that were different than the dip switches within the battery compartment on the remote. Once I changed the remote settings to match the receiver it worked fine.

My model on the remote is UC7083T.


09:33PM | 08/17/18
The post about the sync bottoms inside the remote worked for me. Thank you so much. I bought a new fan, but before that was installed thought maybe it's just the remote. So I bought a replacement. Then I see all the installation process and might as well do the new fan. Got on this site, and fixed it. Thanks so much.


08:06PM | 08/21/18
Thanks for all the suggestions! Here's what finally fixed it for me: The fan speed worked with remote, but the light wouldn't turn on. I tried most everything, including pulling the chain then pressing the remote light button. What finally fixed it was holding down the light button on the remote while pulling the light chain a few times. Holding it down was the key. Hooray!


08:58PM | 08/30/18
I had tried the power/off button reset process a few months ago and it worked great. The remote stopped working again this week and I tried it several times on three different days with no results until tonight. This time it started working again but it left me with a new problem. When I turned off the wall switch then held the off button for 10 seconds the fan controls started working and the light would turn on again, but the light won't turn off. I had to go through the whole process again, repeating it twice, to get the light off. The last time I just didn't turn it on. Any ideas what might fix this?


11:36AM | 09/01/18
If the reset doesn’t work try changing the code (dip switches) in the remote and receiver - that’s what worked for me.


10:44AM | 09/06/18
Thank you!!! This worked for me too!


11:04PM | 09/11/18
My medium speed button is actually my high & high button is meduim.... any ideas to try?


01:23AM | 09/13/18
How do you know what the correct code for the dip switch is?


06:37PM | 09/22/18
BV014383 Your suggestion worked. I opened the remote again and looked at the switches and realized that I had hit one of them when changing the battery. Moved it back down and everything is back to normal. Thanks!


11:34PM | 09/24/18
The 'hold OFF button down for 10 seconds' worked like a charm. It helps to warn your wife that you are about to cut the power. It also helps to warn the cat that you are about to run up 2 flights of stairs in 1/2 dark at top speed.


11:54PM | 09/25/18
You can try Hover fan.


09:52PM | 10/03/18
I don't see my paricular problrm. The light keeps turning on by itself. I find no instructions on the use of the light timer button or the light delsy button. The fan installed approx 3-years ago. This issue started within the lsst month. Thoughts and suggestions appreciated,


02:02PM | 10/06/18
BV009113 Oct 3 2015 | 09:45am
turn off power and within 30 seconds of turning it on hold down the fan off button for 10 seconds and it resets it

This worked!!!! We haven’t had a working fan for over a year thank you!!!!


10:34PM | 10/10/18
I don't have any chains or a switch that goes to my ceiling fan.. my light has been stuck on and my remote will not turn it off. I have to unscrew the bulbs.. my fan works in all three modes. Any suggestions?? UVWRF-2


11:29PM | 10/25/18
Please check your toggle switches on the remote! I accidentally moved once up and left the other down while replacing the battery. Once I realized one toggle switch was not set correctly I moved the second toggle to it correct position and now everything works again. Thank you all for posting what worked and what did not work for each of you. I was able to figure it out based on your recommendations! Thanks again...


04:22PM | 10/26/18
Thank you BV009113 for your instant fix for my 2 dead remotes. It came about when I took down 2 perfect running HB fans for a ceiling restoration job. After reinstalling them , the remotes both were dead (batteries OK). Found your old post on line and got immediate salvation for my fans.


10:30PM | 10/30/18
My fan was not responding to the remote. I went to the breaker box everything looked fine. I turned off the switch to that room anyways and flipped it back on and the fan turned on by itself and now responds to the remote! Thanks for the tip


01:11PM | 11/03/18
My fan works at all three speeds and can switched on and off with remote. However, my light no longer responds to the remote on off switch. I have tried the suggestions of flipping the breaker off then on and then holding the remote fan off button for 30 seconds and still no response when using the button for the light other than using the wall switch. I have changed the battery and checked the toggle codes inside the remote. This problem started when our power had flickered during a storm and then in the middle of the night, the light came on unexpectedly. Since then the remote light button no longer seems to work. Any ideas?


02:41PM | 11/14/18
This also worked on my Hunter fan... Thanks so much!


08:13PM | 11/19/18
My daughter had the problem with both the light and fan stopped working. Removing the battery cover on the remote, it was apparent that the battery can actually move forward and backward with a slight bump. On a hunch, I noticed that the four dip switches were all in the forward position, which is where they would all be if the battery had slammed into them. So I just repositioned the one on the right, nearest to the battery, into the back position. Both the light and the fan now work.


02:58AM | 11/22/18
Great thank you so much for the tip, I’ve been trying to do so many things to get it fixed and thought of calling an electrician. However I gave a last try on Google, and found this post. Very helpful, thanks again


12:18AM | 12/12/18
Thank you!!!!


02:24PM | 12/12/18
Where can I get a new remote for my Hampton Bays ceiling fan? The dog chewed ours and the fan won't turn off.


06:56PM | 12/19/18
Fan remote works and has the batteries replaced. The fan is spinning and the light works. No response from the remote and both seem to be working.


06:57PM | 12/19/18
The fan is a Hampton bay and is probably 10 years old. I don’t see any “on off” button on the remote


02:33PM | 12/25/18
The handyman’s trick from June 8 solved my problem!! The remote reset did not.


05:17PM | 01/14/19
I had to do it 3 times but it worked for me turning off circuit breaker for 30 sec then pressed the off button for 30 sec. Thank you.


10:04AM | 02/01/19
Does anyone know if there is a sensor inside the ceiling fan that could get removed or damaged? We had a kitchen restoration done and the fan and remote worked fine before, but after electricians re-installed the remote wouldn't work. They just came to try and fix and told us it looks like sensor isn't in fan. Not sure they know anything, and I tried all the reset solutions posted here but they didn't work


08:31PM | 02/04/19
I've had my Hampton Bay remote/receiver for about 15 years and love it. It stopped working the other day. i've tried all of these power off/reset sequences many times and believe mine has just died. Great news - I can buy the same unit for $20 on amazon. There are install videos out there.. and for the post above on locating a 'sensor', it seems from the videos that the receiver is placed in the hub by the ceiling, so should be an easy, and inexpensive, remedy. Maybe yours came out and was lost in the remodel?


10:17PM | 02/07/19
Moved into a new house and the remote stopped working for us. Tried all the fixes suggested here but nothing is working. Since I didn't assemble it, I don't know what the receiver's code would be. My remote has the first three switches up, and the fourth down. How can I know that this isn't an issue of having inadvertently bumped the remote's code? I don't see a way to check the receiver's code without somehow disassembling the fan...

At which point I'd rather throw this thing into the garbage.


12:08PM | 02/17/19
I tried this suggestion of powering the fan off and then turning on and holing down the fan off button on the remote and it worked. Thanks for the helpful tip!


01:06PM | 02/24/19
Wow, I was just getting ready to go online & order another receiver for the fan when I tried the "power off & then back on & hold the stop button for 10-seconds. IT WORKED!!!! I'M SHOUTING THANK YOU!!!!


01:56PM | 03/02/19
I was about to order replacement on Amazon and found one that said after power off and back on hold remote close to fan while holding power off button. IT WORKED, saved me 45 dollars for replacement.


09:24AM | 03/04/19
My husband gave my son the chore of dusting the ceiling fan. Afterwards, for some reason it never worked again even after replacing the battery in the remote control (which is mounted on the wall and the only way to operate the fan and light). We lived with this issue for at least a year and today I decided to check online. THANK YOU THANK YOU for posting this solution. I FIRST reset the remote control by holding down the fan button, then holding the off button for 10 seconds. Actually, I did it a couple of times (testing several batteries). Finally, I went and flipped the breaker switch, and returned upstairs...much to my surprise and delight the fan was working perfectly!!!

You can't know what a relief this is to me. We are due for a home inspection and this is one more thing I can wipe off my list.

Now, any ideas about how to replace split rail fence rails (i.e. cutting the ends to size?)

Thanks again!


09:03PM | 03/06/19
Fan works, no switches, no chain, remote only. Light won’t turn off. All these tricks I’ve tried dozens of times, and no dice. Any suggestions, I’m sick to throw something away that works fine otherwise and waste hundreds of dollars.


09:04PM | 03/07/19
I put brand new remote battery n flipped the First dip switch on the left to pointing Down (all four were Up) in the remote and woohoo the lights went on! and fan started working! All is good! Yay


07:51PM | 03/11/19
My problem was the dip switch. Two were up and three were down. Once I changed the three to the left to down and the one on the right to up or (off) it works again after years of not using the remote!


07:52PM | 03/11/19
Here is a picture


09:06PM | 04/09/19
Member Since: 04/09/19
2 lifetime posts
Ok, so after trying repeatedly to fix the problem. I decided to remove the battery out of the old remote and check the positioning of the little white dip switches. To my surprise, my new remote dip switches were all position to "ON", which I thought was correct, however, it wasn't because in order for the new remote to work I had to position the dip switches to the same position as the old remote which was down, up, down, up......I reposition the dip switches in the new remote, cut the fan off and then on and within the 30 seconds of it being on, I held the "Fan Off" button for 10 seconds as noted in the previous post and to my surprise my fan is FULLY Functioning. So, be sure that your dip switches are in the correct position because this is what programs your fan. Hope this helps. Good Luck!


09:08PM | 04/09/19
Member Since: 04/09/19
2 lifetime posts
Her is a picture of my "dip switch" remote code>


04:39PM | 04/13/19
The manual chain was pulled to OFF. I pulled it to run HIGH (the fan motor was working OK). Then, after doing the 30 second reset above, the remote works perfectly. Thanks, all.


12:16PM | 04/17/19
Breaker off one minute....on....hold off 10 seconds....presto it works.


09:44AM | 04/23/19
The reset didn’t work for our fan. We read in the manual that the radio transmitter and radio receiver both have to have the same code. In the process of uncovering the electrical wiring cover and checking the connection of all the cables, we feel it was one of the cables loose. All back together and now the fan is working fine.


01:54PM | 04/25/19
I have the same problem as BV018837. Fan works and light is on. Remote will turn off and on the fan but won't work on the light.


01:17AM | 04/26/19
Cannot thank all of you enough! We bought a house a few months ago with theses remote controlled fans and couldn’t figure it out. We used several of the tips posted and got them working. Saved us from replacing the fans.


04:46PM | 04/27/19
WOW!!! YOU ROCK -- just solved my issue in 40 seconds. I almost thought i had to throw the fan away.


04:48PM | 04/29/19
Have two of these fans and the remotes will control eveything but the auto control to adjust the fan speed as the temp warms up or cools off.Has anyone had that problem?


07:40AM | 05/02/19
I, like BV016458, don't have an OFF s button remote. His instructions worked great. Turned off pwr to wall switch, waited about 12 secs while holding down the fan button with indicator bar showing speed. Turned on light switch. Walked over to fan while still holding down button, and moved it around close to the fan. I then pulled on the chain and my light came on, although my fan did not. While still holding down the fan button down I flipped the switch to change the fan direction and then pulled the fan's chain again, voila! The magic happened. Takes calm n patience. Tks BV016458.


09:50PM | 05/08/19
I have three of these fans. Two of the three stopped working within a couple months of each other. I tried the tricks suggested and nothing worked. I ended up getting two new receivers. Now the problem is that both fans ( one in the family room and the other in the bedroom ) both respond to one remote. How do I ge them to respond to separate remotes?


11:57PM | 05/12/19
Turning the power off and then turning on the power and pushing the fan off button on the remote for 10 seconds worked for me!!!!


06:15AM | 05/19/19


12:26AM | 05/24/19
The dip switch trick worked for me. I must have jogged it whenever it got dropped.


12:10PM | 05/24/19
this was no help i needs to do me work now


08:20PM | 05/28/19
The remote control to my fan started flashing and became inoperable I put in new batteries and have the same issue has anyone else had this problem?


06:42PM | 06/02/19
I moved the 2nd dip switch down (left all the others up) and it finally worked! Didn’t need to turn any power on off or hold down buttons for 10 seconds. I already tried that and none of them worked. 2nd dip switch down worked like a charm!!


10:44PM | 06/02/19
Thank you!!! The reset worked!!


06:58PM | 06/06/19
Thank you, it was the little code buttons inside my battery casing that fixed mine!


04:06PM | 06/19/19
OK I see the questions but I don’t see the answers the thermostatic remote you can’t get to the DIP switch which is accidentally there is no fan off button somebody tell me how to reset this it is controlling my fan perfectly not doing crap for the light


06:26PM | 06/23/19
Nothing works,
My son gave me this fan his wife wanted new one. all dip pins are down. Now here is what I did. I took off the lights. Do the 2 light wires the blue and white need to be hooked together?


03:18PM | 06/25/19
BV009113: Your suggestion to reset worked great! Thank you!


04:52PM | 06/29/19
How do you know what your original remote code was?


03:49PM | 07/11/19
Held down the off button at powering on. Lights flashed once and now everything works properly!! Thanks for the help!


02:19PM | 07/15/19
I have a light switch on wall and fall with no cords just a remote that says Hampton bay. My room and daughters room have the same dip code and are controlling both (super annoying). I tried everything I’ve read in the post but doesn’t seem to work. Anyone able to help fix? How can I set a different dip. Does the fan have a dip code somewhere inside that I need to disassemble to find?


02:16PM | 07/23/19
My ceiling fan remote has been very erratic for over a week driving me crazy trying to get the fan and light on and off. Tried the reset tip of turning the breaker switch off and back on then holding the remote off button down for 10 seconds within 30 seconds of turning the breaker back on. To my utter amazement remote now works fine and my frustration is over. Thank you for this wonderful tip. Bob in Florida.


06:49PM | 07/27/19
The reset worked. Thank you!


04:18PM | 08/02/19
You’re the best....RESET worked!!


08:30AM | 08/04/19
OK I have a weird one. My remote turns,on 3 speeds but the first two speeds cause the fan to make a moaning sound, high speed is fine, no noise. And this week reverse stopped just goes into higher speed unless I'm already in high speed. I tried the turn off trick and it didn't do anything. I don't think it's one of the little switches because it fuctions. It just doesn't go in reverse and makes noise on first two speeds. This is a recent development. I also put in new battery. What is going on?


09:07AM | 08/06/19
Nothing is working at all for me. Any other suggestions?!?!


04:34PM | 08/06/19
8 month old unit. Tried the breaker switch off and light switch off button options with holding down the off button pre and post powering the breaker back on. Also tried just post power hold button option as well in the 30 second time window.

Same issues. Called support and no receipt means SOL for free under warranty replacement parts. Funny thing is I just installed a new Hampton bay yesterday in a spare room which I suspect caused the issues. Panel was poorly labelled and flipping 15 amp breakers on and off finally allowed me to find the specific room I needed... However I turned on and off the breaker for the room in which I am having fan issues in. Not a coincidence I suspect. How can these be so finicky over a simple light switch going on or off or at the breaker level!


11:48AM | 08/09/19
I turn it off the wall switch for 30 second and then turn it on and start working my fan/light control remote... thank you very much for this recomendation... IT IS WORKING AGAIN!!!!


02:12PM | 08/14/19
We just installed one that we'd purchased quite some time ago and couldn't get the remote to work properly. Finally discovered that the reverse switch was broken and it actually just fell apart when we took the slide that covered it off. Replacement switches are inexpensive thru both ebay and amazon. ZE-209-22 part number.


12:44AM | 08/17/19
Thanks for the info. House sitting for my elderly parents and the remote stopped working on their fan. The advise I found here about the dip switches by the battery in the remote saved the day!


02:09PM | 08/19/19
The fan is not readily accessible as it is 16 feet from the floor. I have the code in the remote but do not know how to set number 0508.


02:09PM | 08/19/19
Fan is 16 feet from the floor so not accessible. How do you set the remote to 0508?


10:49PM | 08/19/19
Best 10 second I ever spent! Thanks for the tip! Worked like a charm!


10:01PM | 09/04/19
So I tried umpteen different permutations and, in doing so, managed to break one of the DIP switches. Not sure if it broke in the original or changed position. HOWEVER, I went through these steps (after breaking the switch):
(0) Put in a new 9V battery (I'd already done that).
(1) Turned off power to then fan at the wall switch.
(2) Waited about 30 secs while holding down the FAN OFF button.
(3) Turned on light switch while holding the FAN OFF button.
(4) Walked over to fan while still holding down the button and moved the remote close to the fan.
(5) Pulled on the light chain and the light came on but the fan did not.
(6) Still pressing the FAN OFF button I pulled the fan's chain and the fan started.

It worked! It's still working!
Thanks to all and, to all, a good night.


07:05PM | 09/26/19
Using the power off solution worked sort of. The remote beeped that it was synced. I used it to turn the fan and light off once. Then no more communication. Tried three times, same results


12:09AM | 10/01/19
This trick worked! Holding down Fan Off button on remote for 10 seconds. And boom! It started working again. Thanks for the post. Really really helpful.


05:39AM | 10/02/19
I've tried the power off and hold down for 10 seconds solution and it worked for a while. It would go out every so often. Now it's completely dead and time for a replacement.

Amazon sells a replacement for the "FAN 9T" remote that's made by Hampton Bay, a flush mount ceiling fan. Search for: "Eogifee Ceiling Fan Remote Control of Replacement of Hampton Bay FAN9T".

Please make sure your original remote control this marked on the back FCCID: L3HFAN9T, if the original remote control is inconsistent, don't get it.

I hope this helps others out there.




09:05PM | 10/06/19
Bv009113...thank you so much. It worked


04:02PM | 10/07/19
Don’t know if this will help anyone but I was having the same issue. My fan would work but the light would not turn on. I just discovered after several months of not having a light in my bedroom that that the ceiling fan does not like to have LED lights in it. I can have one led build but the other one has to be incandescent.
Why this happens I have no clue but thought I would share in case it helps someone else out


09:31PM | 10/15/19
I am trying to figure out why my light is stuck on... I changed the batteries & the fan works just fine. It’s a thermostat remote no fan chain no light switch. Can someone please help?


09:53AM | 10/16/19
I have 2 fans which both stopped working. One started working when I turned the switch off and held down the power button. The other didn't, so I flipped the breaker off and back on and that got the second one working. Thank you!!


09:24AM | 11/07/19
wow! after 2 years of no light over my dining room table and a fan that only runs on high! Thank you people!


10:46AM | 11/21/19
It's a huge thread but I wanted to add my 2 cents. I have the Hampton Bay TR220A fan remote - a universal fan remote that Home Depot used to sell. All I had to do was reset my circuit breaker and I was back in business. I have no wall switches. I didn't have to hold down any buttons on the remote.


10:10AM | 11/24/19
I cut the power and held power button for 30 seconds. Turned power back on. Fan came back on with power but now remote works again. Thanks for the help


01:52PM | 11/24/19
None of these tips worked for me when the remote stopped working, notwithstanding good batteries and no change in dip switches.. It was either both light and fan running, or both off, from the wall switch. Fan makes it cold in winter. However, I can reach the pull chains, so its the old fashion way from now on.


11:02AM | 12/07/19
Turned power off then on. Held down off button ten seconds. Worked. Also turned all other fan wall switches to OFF. Thank you.


07:34PM | 12/16/19
Ok I’ve tried everything. I located my dip switches. They match. Tried the 10 second reset. No go. I changed bulb and battery. Remote works because I have a second fan and it works on that. So remote is good. Dip switches match. 10 second off button didn’t work. Now what ?? Do I need 2 new fans because I have identical fans in one room.


05:02AM | 12/20/19
Model 68-ATR, just the fan, controlled by a wall switch (no dimmer). Has the older white remote, and has been stuck on MED setting for 4 years, now. Family gave up on it a long time ago, but now that I've moved back, thought I'd give it a try. Good lord, the rabbit hole I've gone down. It's pathetic they didn't do a recall on this. Tried every method here, doesn't work. Going to call Home Depot tomorrow.


09:24PM | 12/28/19
Turning the breaker off and then back on and then holding remote power button fixed my fan/remote. Thank you.


11:33AM | 01/01/20
I’ve lived in my home for almost 5 yrs my ceiling fan light comes on by itself and I’m not understanding what could cause that? I’ve not had a problem till today? What are some reasons this could be happening?


02:35PM | 01/05/20
Thank you so much. We suffered. Thought we needed a new switch. You saved the day!!!


08:41AM | 01/11/20
I took the remote apart and cleaned the circuit board by wiping it with a cloth. Whalah
Working 100% now (quite relieved)


08:41AM | 01/11/20
I took the remote apart and cleaned the circuit board by wiping it with a cloth. Whalah
Working 100% now (quite relieved)


08:49AM | 02/08/20
Help! Hampton Bay ceiling fan with remote TR171A. Can’t find how to REVERSE for winter/summer. Tried everything from you tube to cracking open remote.
No switch on fan! Anyone know?


03:15PM | 02/08/20
Ok.... so this is exactly what worked for me.

1. I turned off power to the unit (at the breaker).
2. After 5 seconds I turned power pack on at the breaker
3. After 5 seconds I held down the Fan OFF button for 12 seconds
4. After 5 seconds I THEN held down both the Fan OFF and Fan HIGH buttons for 4 seconds.

At this point the light turned on and the fan started in low WHILE i was pressing the buttons.

I let go of the buttons and the remote was working perfectly.

Apparently you must first unpair it (step 3) before you can pair it (step 4).

YMMV good luck


12:49PM | 02/20/20
Customer service, which is Home Depot- who owns Hampton Bay, is an absolute joke. I had a completely rude lady the first time who hung up on me. Then I call back to make a complaint and request a manager. That lady immediately puts me on hold, comes back on the line states something and then immediately puts me on hold and didn’t give me a chance to say anything. So when she came back I mentioned that it would be good to give one the opportunity to say something before putting them back on hold for another 15 FREAK’N minutes. She cops attitude and then says nothing, just stays on the phone in silence. I’m calling corporate office and they screwed with the wrong person, as if they don’t make this right I will never use Home Depot again the rest of my life.


04:51PM | 02/23/20
My fan light didn't work at all either. However, the fan was working most of the time with the remote. I thought it was an issue with the receiver/remote so I replaced both the receiver and the remote. Now, the fan was working all the time with the remote. However, the fan light was still not working with the remote. I checked the cables but everything looked fine. At that point, I started googling and found a video on youtube from Ryan Hinz that saved my day/ (i.e. Thank you Ryan!.
The issue in a nutshell was a blown fuse inside the light assembly that prevented the light from turning on/off. I replaced the fuse and everything is working great now. Issue solved!!


08:37PM | 03/10/20
For me I had the problem of fan light on and would not turn off with the remote. Also could not control the 3 fan speeds with the remote. They just would not come on and could not turn the light off. Ended up turning wall switch off then back on, held down low speed button on it started working. All 3 speeds on fan work, so turned off light with remote and turned it back on again with the remote. Turned everything off with the remote and tested remote controls again.... Everything works


07:18PM | 03/21/20
I have the HB Altura 68" no light, remote is modelKUJCE 10010. I have tried many if not all of the tips on this feed without success. Any tips or should I consider a new reciever model MR77a.


07:22PM | 03/21/20
Member Since: 03/21/20
1 lifetime posts
see BV021935


02:48PM | 03/26/20
After changing the light bulbs in my fan, they no longer turn off/on with the remote. I had put in LEDs so we got new ones that are not LED in case this was the problem. No luck. The fan doesn’t have pull chains. The fan still works great with the remote. It’s just the lights that don’t work with the remote. The fan does not have any pull chains for the fan or the lights, so I can’t do the “pull chain” trick. Any suggestions would be welcome.


02:50PM | 03/26/20
I’ve tried the reset remote suggestions in multiple permutations. Since the fan still works with the remote, I know the dipsticks are in the right places.


10:03PM | 04/01/20
Holy Cow! it worked. However my fan won't go higher than low speed.


01:55PM | 04/09/20
Just installed Hampton Bay 52" Southwind fan, wired as per instructions.I can hear the receiver clicking with the remote inputs but no fan and no lights.Dip switches are paired correctly. Tried the 10 second fan off button reset fix many times and still no joy.Any help would be appreciated.


07:39PM | 05/14/20
My 54" Windward II did not work for some time with the remote. Opened the remote and checked the batteries. 2 good and 2 low. Put in new batteries and noticed that one old battery had leaked. Clean that up. Noticed that all 4 code switches were in the up position.I moved the #1 switch down. The fans came on! The timers work but not the light. The light flickers and if the fan is on it stops the fan. I tried the turning off the c/breaker idea, and it came on with no flicker once but then it went back to the flicker??? Think I will try the fuse in the light assembly next. A beer first!!


02:41PM | 06/07/20
I wanted to add that I replaced the fuse as per the comment on February 23 and following the suggested video. Obviously none of the other suggestions were ever going to work if the fuse was blown, so thank you all after 8 months with no working light - check that fuse if your fan has one


05:56PM | 06/22/20
I just toggled a dip switch in the remote and the dead remote ( with new batteries) is now functioning. :)


03:02PM | 06/23/20
Can anybody share the 'correct positions' of the dipsticks -- I know it shouldn't matter, but sb mentioned for model 7083T it mattered. And since I've tried all the voodoos everybody had posted and still cannot reset the fan, I just want to give that a try.. (we bought the house recently and didn't know if the dipsticks were toggled before we moved in.) The fan and lights are ON. but the remote doesn't work.


10:47PM | 06/29/20
I lost my remote. I found one on ebay thats
looks identacle. Can it work ?


10:47PM | 06/29/20
I lost my remote. I found one on ebay thats
looks identacle. Can it work ?


01:01AM | 07/08/20
My fan keeps switching speed and turning the light on by itself! Do you have any suggestions?!


02:33AM | 07/16/20
Omg everyone!!! My down light button wasn’t working either and by reading all these replies I tried a few combos and here’s what worked!!! After turning off switch for 30 seconds, turn switch back on and immediately hold fan off and down light button simultaneously. You’ll see the light begin to shut down. Once it’s completely off you can turn on your fan!!!! I’m so happy I read this page!


03:19PM | 07/25/20
I have Hampton Bay ceiling fan in my kitchen . Since months it’s stop working ? No remote sensing we change battery So lights come up on remote but fan and fan light not responding ? What’s the position of small switches inside remote Or anything can work?


03:48AM | 07/30/20
Just installed a 68” Altura from HD
The fan stops on its own and also will change directions.
Any ideas?


08:53AM | 08/06/20
I have a similar problem where the remote won't work, but if I turn the light switch off for a few seconds after i turn it on the remote will work briefly. I've tried turning off the switch for a minute then holding the fan off button for 10 seconds and that only worked briefly also.


10:53PM | 08/13/20
BV016557 suggestion was spot on. Amazing that such an obvious thing did not come to me even though i wired the thing and knew that everything needed to be in the manual on position. Thank you BV016557!


01:33PM | 09/17/20
Only the light is not working


01:04AM | 09/18/20
I'm impressed. This solution solved my fan/remote control issue. Thanks!


11:52AM | 10/28/20
Thank you! The breaker reset and 10 second hold on the fan off button worked for me as well. I truly appreciate the tip.


10:45PM | 11/03/20
I changed my burnt out bulb in a Hudson Bay ceiling fan, trying two separate types (brands) of Halogen 100w/120v bulbs, but the light given off is considerably dimmer. I don’t have a dimmer, and the light is akin to fine dining in the city. It’s nearly dark, completely different to the light given when we moved in. Is the bulb the issue or did I hit some setting I shouldn’t have while changing the bulb?


06:17PM | 11/05/20
There’s four little switches near the battery on the back of the remote , i switched all of them down and it worked again , it might be different for other people , just play with them .


12:13AM | 11/25/20
Perfect! We paid an electrician to install and about a month later had a power outage due to storm. After that it was never bright again. Was not looking forward to oaying electrician to come out again so started research. Found this solution and voila, working again! Thank you


01:52PM | 12/19/20
It works now Thank you so much!!! I was going to try to rewrite the 3way switches. Not a fun job, and next I would have to call the electrician, that’s no fun either!!!


07:00PM | 03/22/21
I do the turn off at the light switch, turn on at the light switch (the light comes on) hold down the "0" button on the fan and the light blinks after a few seconds (which supposedly shows the fan/light receiver acknowledges the remote).

The remote still doesn't control the lights or fan.

Any other suggestions?


12:23PM | 06/20/21
What would you say of a remote that will turn the fan on, then I can select the speed I wan the fan to run at, and then whether I try to turn if off, change the speed or put in reverse, nothing. Remote won't work anymore. Did the old battery switch, fan is brand new I am testing it as I am installing it. New fan/new house.

Actually bought 2 fans, installed the first one and works like a charm, second one not so much. I'm faulty receiver? thanks for your opinions.


12:09PM | 07/10/21
Wow.....Thank You for posting the answer of "power off and then on.
Within 30 seconds, hold fan off switch for 10 seconds". works like new!!!


04:54PM | 09/29/21
It happened to mine to well tysm

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