09:23AM | 12/18/07
Member Since: 11/27/03
28 lifetime posts
I have a heat pump that started producing a very strong burning odor one morning, after having been in use for the past month or so. I know I need to call a pro - but my question is - do I need to find someone who specializes in heat pumps, or just any heating contractor? I've always had gas furnaces in my previous house, and my usual furnace guy has retired and moved away. Should I care whether or not they are an "authorized" dealer/repair of my particular brand? Thanks!


10:09AM | 12/18/07
Member Since: 11/27/03
28 lifetime posts
I have the make, model, and year, so I will contact a company trained for that brand. Thanks for the input.


12:23PM | 12/31/07
Member Since: 12/30/07
1 lifetime posts
Most Commercial HVAC contractors will have experience with Heat Pumps.



12:34PM | 01/20/08
Member Since: 11/27/03
28 lifetime posts
Update on the foul smell from my heat pump: it was a mouse on the heat coils, which was my original suspicion. Only annoying part is that I had to basically order the repairman to open it up and check, as he was convinced it was just dog hair, or clogged air returns, or any other thing he could think of. Although, since I watched him take it apart and saw how easy it was, I will be sure to do my own checking next time.
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