COMMUNITY FORUM

doug seibert

03:16AM | 03/08/06
Member Since: 08/10/02
843 lifetime posts
If the faucet drips or leaks when the handle is turned OFF.....then you suspect the cartridge/seats/washers.........

If the faucet has leaks while the handle is turned ON....then you need to check the O-rings that allow the spout to rotate around the valve......

After removing All the top hardware the spout should lift up and off the valve........

I'm NOT a plumber......just an accomplished handyman........

Still having problems????.........Go ahead and remove the whole faucet and carry it with you to your local ACE or a real plumbing supply store.......


kimberflea

03:30AM | 03/08/06
Member Since: 03/04/06
8 lifetime posts
Thank you Doug. The faucet ONLY leaks when it's turned on. It has never leaked when off. Especially after looking at the diagram link you sent - I do now think it could be something further down than I was going. I was afraid to try to lift the spout off for fear of breaking something. At this point though.... I'm not so sure it would be bad if I broke it! :P

I will try to remove the spout.... hopefully that will show me something new.

I know you are not a plumber.... If you were I would have probably received a bill in the mail by now! haha. You have given me excellent advice though - exactly the stuff I was looking for. Thank you SO much - I really appreciate it.

Sylvan

12:47PM | 03/08/06
Member Since: 01/24/06
1512 lifetime posts
Me_office1
Many good companies like Pricefister/ Delta and other reputable will send you FREE repair parts as long as the origional owner owns their products.

Delta just sent me all the parts required to repair one of my accounts faucets.

Try home Depot to get the local rep of Kohler and they may give you new parts or a whole new faucet for customer satisfaction.

If not then you can let them know how you feel about them

kimberflea

04:32PM | 03/08/06
Member Since: 03/04/06
8 lifetime posts
Thanks Sylvan - I think I might try to contact Kohler directly.

Finding a Kohler rep in the area is a thought - but not through Home Depot. I went there when I first started my search for parts. They had no Kohler parts and they had no one in the store that could help me with plumbing. I'm about as impressed with Home Depot as you are with Kohler! haha.

Kohler is only a hop, skip and a jump from here.... I can just contact them directly.

Thanks Sylvan!

Sylvan

08:06AM | 03/09/06
Member Since: 01/24/06
1512 lifetime posts
Me_office1
Hopefully they will do the right thing and send you all the rebuilding parts FREE if not then post every place you can how the

"bold look" didnt menthion anything about quality
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