Multi-point door lock won't open
Help!!! We have a set of French doors that are locked shut. The top shoot bolt retracts but the bottom shoot bolt and deadbolt will not budge. I think it is a Pella door but I am not sure. As suggested on All About Doors Website, I drilled into the cover to access the sliding mechanism but it will not slide all the way up. I'm thinking of cutting off the hinges next but looking for more ideas first. Thank you!