03:24AM | 03/02/08
Member Since: 03/01/08
1 lifetime posts
Sears installation neglected to install the safety clamp/ring on the appliance electrical cord. This clamp/ring is intended to keep the cord from rubbing against the metal pass-through hole in the appliance after installation. When I formally complained to Sears about this issue, they did nothing so I went to the local Sears store and they gave me a new cord (for free) which I installed myself. Just for the record, the old cord (2 days old) was nicked and cut by the sharp edges of the pass-through hole during improper installation (I presume). I also tried to post a candid review of this product on the Sears website and they refused to post it and never responded as to why. Just an honest caution to keep a watchful eye on these minimum wage Sears installation crews.


10:05AM | 03/02/08
Member Since: 11/11/02
2271 lifetime posts
As I replied to your other forum message:

Were the range's anti-tip brackets installed (see the link below)?

- Kenmore Range Anti-Tip Device Settlement


If not, I would certainly formally (*in writing*) make a complaint to Sears whom should send someone out to correct that (and maybe refund part/all of any installation fees previously paid due to the poor and potentially dangerous job).

Do not use a range without anti-tip brackets in place!


Dan O.

The Appliance Information Site

Click to reply button Inspiration banner


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button


Post new button or Login button

To test the boundaries of small-footprint living, interior designer Jessica Helgerson moved her family to a 540-square-foo... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled mudroom will get you in the outdoor mood. Grab your coat ... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR tiles are an affordable way to customize a carpeted floor covering for any space. Make anything from runners to wall-... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow banner a
Newsletter icon Flipboard glossy Facebook Twitter Pinterest Youtube Rss icon