03:07PM | 02/04/10
Member Since: 02/03/10
1 lifetime posts
I need to buy hardwood floors for my house, and the price I'm getting from Brazilian Direct is about 40% less than the lowest price I can find from my local dealers. Of course, my local dealers are telling me I shouldn't buy from them because the quality won't be as good, I'll probably get a lot of short pieces, etc., etc. They also told me that the warranty would be from Brazilian Direct rather than the manufacturer, which is a disadvantage.




03:46AM | 07/31/13
Hi Todd,
My name is Glenn Wachocki, owner of Carpet 4 Less in Michigan. Have you read the reviews from others who have shopped with Brazilian Direct? This may be a good place to start. You could even try and contact some of the reviewers and ask them about how happy they are with their floors today. What kind of problems they've had, how BD worked with them, etc.

Your local guys (as long as they're reputable), are going to be much more responsive to you than an online distributor. Many online companies these days outsource everything including their customer service. Not good, since these people have a very limited understanding of the product. I always recommend going with a local guy if you can. Not only will you get better service, but you're supporting your community. If you have any questions, feel freeto contact me through my website:

Best of luck!


06:19PM | 03/22/16


01:56PM | 05/05/16
Brazilian Direct, Ltd - Quakertown, PA, US 18951 - Houzz › Professionals › Building Supplies
Rating: 4.9 - ‎48 reviews
Brazilian Direct, Ltd., was founded in May 2002. ... Brazilian Direct sells both prefinished and unfinished exotic/tropical hardwood flooring from around the world. ... Our core product line is Brazilian Cherry, Brazilian Teak, Brazilian Walnut, Santos Mahogany and Tigerwood, solid and ...


01:58PM | 05/05/16
A + - 6 resolved in 12 years nationally 1 in 3 years

BBB Accreditation
A BBB Accredited Business since 8/19/2004

BBB has determined that Brazilian Direct, LTD. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


03:30PM | 05/11/16
06:19PM | 03/22/16

All issues have been resolved with Brazilian Direct.
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